Frequently asked questions
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Getting started
What is Sigent?
Sigent drafts, sends, and signs documents. Describe what you need and the agent writes it for your country, or upload your own PDF; then place the fields and send it for signing.
Do I need to install anything?
No. Sigent runs in the browser. Signers also sign in the browser with no account.
Is there a free plan?
Yes. The Free plan lets you try Sigent on real documents each month. You can upgrade any time from Billing.
Signing
Are electronic signatures legally valid?
Electronic signatures are recognized in many countries when the signer intends to sign and a record is kept. Sigent keeps a full audit trail and issues a certificate of completion as evidence. Sigent is document tooling, not legal advice; confirm the rules for your situation and jurisdiction.
Do signers need an account?
No. Each signer receives a secure link by email and signs in their browser.
Can I control the order signers sign in?
Yes. Send to everyone at once, or route through signers one after another with a signing order.
Can I ask signers to upload documents?
Yes. Request files such as an ID or trade license; required items must be uploaded before the signer can submit, and they are bundled into the completed PDF before the certificate.
Documents
What languages are supported?
You pick the country and language when creating a document, and the agent drafts in that language to local convention. Bengali and right to left documents are fully rendered, alongside English and other languages.
Can I reuse a document?
Yes. Save a prepared upload as a template and send it again later by just choosing the signers.
Can I use my own letterhead?
On plans that include it, upload a letterhead image and generated documents print on top of it.
What do I get when a document is finished?
A completed PDF with the signatures in place, any requested attachments, and a certificate of completion with timestamps and signer details.
Plans and billing
How does pricing work?
Plans are priced by how much you create and upload each month, with some features available on higher plans. See the pricing section on the home page for current plans.
Can I cancel any time?
Yes. Manage or change your plan from Billing in your dashboard.
Do you offer an API?
Yes, on plans that include it. Create API keys and webhooks from the Developers page to connect Sigent to your systems.
Security and data
How is my data protected?
Sensitive settings are encrypted at rest, uploaded files live in private storage reachable only through the app, and sensitive account changes require an emailed code. See the Privacy Policy for detail.
If I connect Google Drive, what can Sigent see?
Only the files it creates. Sigent requests a narrow scope that lets it save your completed documents to your Drive and nothing else, and you can disconnect at any time.
How do I delete my data?
Delete documents from the app at any time, or request account deletion, after which associated data is removed subject to legal retention requirements.
Sigent is document tooling, not legal advice.